Service Details

Weekly Mowing, Edging, Trimming, Weed Patrol & Clean Up

Little Green Mowing mows grass areas in the front, back, and sides of every yard with a 20 inch mulching mower; grass or weeds growing inside of garden beds will not be cut. A line trimmer is used around beds, fences and trees. Please protect your trees with a plastic tree guard which will avoid any damage during line trimming.  All curbs, driveways, patios, walkways and sidewalks in the front & backyard are also edged. We manually remove up to a dozen broadleaf weeds each visit. Before leaving we will be sure to blow clippings from all hard surfaces and fence lines and disperse clippings from the garden areas giving your property a manicured look.

Initial Service Requirements – Edging, Borders, Weeding etc.

In order to provide the level of lawn grooming to our high standards and safety we will need to establish proper edging for your garden beds, trees and hard surfaces. This initial work will be done at the start of your service to establish the sharp clean edges that sets our service apart from other lawn care companies. We will also need to reset any paving stones in lawn areas that are not flush with the soil. If you have gravel running into lawn areas we would like to establish a proper safety edge border so that we are not line trimming into gravel. Additionally if your lawn has excessive weeds present at the beginning of the season we will remove as many as possible so we can then properly maintain the lawn as close to weed-free as possible with weekly weed patrol. We will provide you with a quote to perform these initial services.

Cutting Height  

We don’t cut your grass excessively short. Short grass reduces its vigour, requires more watering, promotes weed growth and disease, plus it undermines root development. The ideal cutting height is 2.5 – 3 inches. If your preference is shorter please let us know. Ideally we do not want to cut more than 1/3 of the grass blade at a time.

Mulched Micro-Clippings

Your grass clippings are recycled back into your lawn in a micro size. This provides additional nutrients to your turf that keeps your grass greener as they are recycled into the soil. On certain occasions when grass is too long or wet we may collect the clippings and place into your green bin. We will never leave grass clumps on your lawn.

If you choose to apply quick release fertilizers to your lawn please understand that this will cause unnatural growth spikes and cause us to spend more time to collect clippings rather than be able to mulch mow. On these occasions we will need to charge a surcharge for the extra time required.

Lot Size & Boulevards

Little Green Mowing lawn mowing rates are generally based on the lot size of the property to be serviced; extra boulevards that need to be maintained by the homeowner will be included when determining the overall lot size. On some occasions lot size will not represent the lawn areas accurately therefore our quoted price will be adjusted up or down as appropriate. We also make allowances for additional time required due to extraordinary situations such as trimming required for excessive paver stones, garden beds, front yard fencing etc.

Mow Day & Time

We mow Monday thru Friday and are in a designated neighbourhood each day of the week, so you will be assigned a specific mow day. Although we assign a specific mowing day, the time of day your lawn is mowed may vary from week to week. Usually we will be servicing your property within the hours of 9am to 5:30pm.

Mowing Season

Our lawn mowing season begins when the seasonal weather dictates & the grass is growing.  This is usually in early to mid-March and ends on approximately the last week of November. We will let you know when our season service starts and ends. We find that bi-weekly service is required in March and late October/ November.  If you wish to delay your season start date or end your season early, please notify us at www.littlegreenmowing.com/manage/ or call us at 604-328-7326

Statutory Holidays:  We maintain our regular mowing schedule on statutory holidays.

Skipping a Week of Mowing

You are allowed to skip a week of mowing if your lawn has not grown. Please note that we do not make the decision whether or not your lawn needs mowing when we arrive at your property, so you will need to notify us to skip a scheduled mowing. However, if the lawn is skipped and the next scheduled mowing requires additional time, Little Green Mowing reserves the right to charge an additional service fee comparable to our every 2 week rate. In order for a requested skip to take effect, you need to notify us by 6pm the day before mowing and Friday by 6pm to skip a Monday mowing. Service will be resumed the following week automatically.

Not Happy With Your Mow?

You are guaranteed satisfaction with your mowing service. As a customer, if you ever feel that your mowing is not satisfactory, please notify us and we will come back as quickly as possible to re-perform the service to your liking. If you are still unsatisfied, it’s free.

Cancel Anytime

You may cancel your service with us anytime you wish, for any reason, without a cancellation fee. If you wish to cancel, you must notify us at www.littlegreenmowing.com/manage/ or by phone. Cancellations must be submitted by 6pm the day before your mowing and Friday by 6pm for Monday visits. Any prepaid amounts will be refunded within one week of cancellation.

Gates and Pets

Please keep your pets indoors and unlock your gates on your mow day. If we arrive to your property and cannot mow the backyard due to a pet in the yard or a locked gate, you will still be charged. We are very careful about closing gates before we leave, but we do not guarantee that a pet will not escape from the yard. Therefore please accept our service with this provision. Little Green Mowing is not responsible for lost or injured pets.

Items in the Yard

Please make sure your yard is free of animal waste as it creates unsanitary work conditions for both the crew & our equipment. We will let you know if we have to pick up after your pet but unfortunately we will have to discontinue our service if it is an ongoing problem; we would hate to have to do that!

Toys, hoses, tents, bikes, skateboards and other items are often left on grass areas; we are there to mow and trim, so please keep your yard clear so we can make it look fabulous!  Note: Large items such as trampolines will not be moved, but will be mowed around.

Trees, Plants and Vines

We strongly recommend you have a protective zone around trees, plants and vines that are in lawn areas. We can create an edged area where appropriate that we will be able to maintain neatly each visit. We also recommend pruning out low tree branches that impede proper mowing and trimming.

Watering

Please do not water your lawn on your mow day. Wet grass will cause clumping and uneven cutting. It is recommended to water your lawn only once or twice per week during the dry season to a depth of 1″ (this should take approx. 1 hour of watering). Please know that watering deeply and infrequently promotes strong healthy root growth.

Rain Delays

We always try to finish our routes, even on rainy days. If, however, we are washed out due to heavy rain all day, we will adjust the rest of the week’s schedule by one day so that we will service all remaining lawns the day after they were supposed to be mowed. Saturday is the make-up day for schedules that are delayed due to rain.

Payment

Payment for your service is conveniently invoiced to your email. Please submit payment via cheque, cash or INTERAC e-transfer to steve@littlegreenmowing.com . Please confirm payment arrangements if you would like us to pick up cash or a cheque. If you would like to leave us a cheque under your door mat on the day of service just let us know. Service will be suspended if payment is not received within two weeks of invoicing. Printed account activity is available upon request.

Automatic Renewal of Service

Little Green Mowing service is scheduled weekly throughout the season and automatically renews from season to season until you cancel. If you wish to cancel, you must notify us.

 Customer Service

You can reach us by phone Monday – Friday 8:00am to 8:00pm at 604-328-7326. If we are unable to take your call and you have to leave a message we will try to get back to you within two hours. You can also contact us or make changes to your service at www.littlegreenmowing.com/manage/ 24 hours a day.

Referrals

Our business is built on dependability and reliability.  One complaint we hear from prospective customers is about other companies not showing up to do the work. We are building our business through outstanding service, reliability, dependability and affordability. If you know of a friend or neighbour who might need our services, please give us their name and number and we will introduce ourselves. If that person signs up for regular weekly mowing, we will give you a $25.00 credit for future services.

In Closing

Little Green Mowing is locally owned and operated by Steve & Lisa Valdes. We strive to provide an eco-friendly service that will make a difference in your lives. We will continue to innovate to make this the best lawn care service experience available in your neighbourhood.

If there is anything we can do to improve your service please let us know.

We thank you for the opportunity to provide service that we guarantee will make you smile!

☺ Steve & Lisa